Luxury care home, Heathland House in Ferndown, has been recognised as a Top 20 care home in the South West region – selected from a total of 1,808 care homes in the region.  The care home, which offers exceptional residential, respite and dementia care, has won a Top 20 Care Home Award: South West Region from Carehome.co.uk, the UK’s leading care home reviews website.

The awards are based on reviews by residents, their families and friends against key criteria including overall standard, facilities, care/support, cleanliness, residents being treated with dignity, food & drink, staff, activities, management, safety/security, rooms, and value for money.

In addition, for the ninth consecutive year Cinnamon Care Collection, which owns and operates 23 care homes across the UK including Heathland House, has been named one of the UK’s Top 20 Care Home Groups, out of 2,061 care home groups in the UK. A Cinnamon home features in the Top 20 list in every region in which it has a care home – South East, London, South West, Yorkshire & The Humber, and West Midlands.

Nadia Greenmaidan, General Manager, Heathland House said,  “We are so proud of this achievement! Being identified as one of the top care homes in the whole of the South West is incredible – and reflects the dedication, hard work and exceptional care that we offer.  We always go the extra mile to cater to residents’ individual needs and preferences and to provide a stimulating environment, where residents feel valued members of our community and connected to the local community. These awards recognise care homes that make an exceptional difference to residents’ lives. We are incredibly grateful to our residents, their friends and families for such outstanding reviews.”

Amanda Hopkins, Reviews Manager at carehome.co.uk, added, “We would like to congratulate Heathland House on being named a Top 20 care home in the South West. It is a fantastic achievement and a real testament to the standard of care they provide. With more than 400,000 reviews of care homes now available on carehome.co.uk, we’re able to give families a genuine insight into the quality of care, facilities and support offered by thousands of care homes across the UK.