Welcome to Mornington Court A Luxury Care Home in New Milton

The Cinnamon Welcome for New Residents

All Cinnamon Care Homes have reassuring protocols in place to ensure that it is safe for new residents to move into our homes. All new residents, whether joining us from hospital or their own home will have been tested in advance and will be negative of COVID-19.

On moving in, new residents benefit from a bespoke 14-day settling-in programme within a defined area of the home. During this time, we will explore your likes and dislikes, personal routines and preferences as well as providing a variety of activities. Members of the Cinnamon team including the manager, care and hospitality teams, activity co-ordinator and chef will also spend time getting to know you so that we can personalise all aspects of the care we provide. Rest assured our team will always be on hand for support or simply for a chat.

We understand how important it is to keep in touch with loved ones so visits from family and friends will be accommodated either in person or using video call technology.

Please contact us to find out more

Visiting Your Loved One

Government plan on ‘Living with COVID-19’ has now been reflected in the guidance that is provided to Adult Social Care. This advice now enables a higher number of visitors in Care Homes, with changes to testing regime as well.

Visitors will no longer be required to show evidence of a negative Lateral Flow test on the day of the visit unless they provide some level of personal care to a resident. If providing personal care visitors will be required to enrol on the twice weekly Lateral Flow testing, which is the same as our team members.

Whilst the government no longer instruct general public to adhere to social distancing and to the use of face masks, there has been no changes to how care homes can operate, and the expectation is that we retain current infection prevention and control measures to protect our residents. In our Homes, residents are can have a higher number of visitors, who can visit regularly, provided they follow infection control measures: face masks must be worn, and we request that those visiting continue to practice hand hygiene, respiratory etiquette, ensure enough ventilation in the room visiting and keep socially distanced from other residents and team members.

Whilst in the resident bedroom, and providing that people remain socially distanced and there is proper ventilation in the room, visiting party can remove the facemask and enjoy a drink. Certain communal spaces, which can be closed off to other residents and visiting parties, can be booked for a family gathering.

Visits will continue to be scheduled and we ask visitors who are feeling unwell not to enter the care home, even if they have tested negative for Covid 19 and are fully vaccinated. Symptoms such as a cough, high temperature, diarrhoea, or vomiting may be an indication of other transmissible viruses and infections and therefore you should refrain from visiting.

Each resident can now nominate a visitor who can visit during a period of outbreak and even if resident is in isolation.

All visits are by appointment only. Click here to book your visit.

To read our Coronavirus statement please click here

Please contact us to find out more

Facing Lockdown Alone?

Restrictions on everyday life are set to continue and families are worried about their loved ones being isolated at home. That is why they are choosing a Cinnamon Care Care Home to look after the people they care about most, not only for the personalised care we provide but also for the reassurance, safety and companionship we offer.

To find out more about our residential, dementia and short-stay respite care please contact us