Hartwood House is part of Cinnamon Luxury Care which is honoured to be recognised as one of the Top 20 Mid-Sized Care Home Groups for the 4th year running by independent reviewer www.carehome.co.uk.
Our luxury care home in Lyndhurst is a place where residents enjoy living life to the full in comfort and with the very best care 24-hours a day. It is a special place that offers person-centered care that is tailored entirely around the individual.
Located in an idyllic New Forest village, this stunning Hampshire care home combines welcoming surroundings with expert care and first-class facilities to deliver a unique living experience for residents seeking round-the-clock residential care and dementia care. It also offers short-stay respite care to look after a loved whilst family members and carers use the opportunity to take a well-earned break.
A care home like no other
Everything about our boutique care home is carefully designed to create a welcoming environment for all our residents.
Originally serving as a Red Cross Auxiliary hospital during WWII, the beautiful Grade II listed building has received a new lease-of-life offering 50 spacious en-suite bedrooms, exclusive lounges, and person-centred care with a deluxe residential care environment
Sitting ideally on the A35 Bournemouth Road, Hartwood House care home is easily accessible from the nearby villages of Brockenhurst, Emery Down, Colbury, Cadnam and Beaulieu.
Every day in our care home is special and meaningful, where residents live with dignity and independence knowing they are supported by a dedicated care team 24-hours a day.
Luxury care home
Choosing to live at Hartwood House is all about being part of a delightful community and living with great people around you. Each care community boasts its own taste in lavish fixtures and décor that reflect our residents’ unique choice in lifestyle, offering a real from home feeling.
Situated on the Limewood ground floor is our stylish café which is a great place to socialise with friends and family. Whilst the piano lounge is perfect for enjoying the sunshine indoors, benefiting from ample natural light that streams in through large floor to ceiling windows.
Due to the unique topography of our care home the Limewood floor leads out onto a delightful rooftop terrace which overlooks the rose gardens below. Whereas a select few ground floor rooms benefit from direct access onto a patio which is ideal for alfresco dining and enjoying the sunshine during summer months.
An onsite hair and nail salon means you won’t have to go far to get pampered by our visiting beautician who offers stylish makeovers and manicures. In our home looking good and feeling great are an important part of everyday life.
Caring Like Family
Being part of the family is at the centre of our care at Hartwood House. Our dedicated care team offer compassionate care that is based on individual needs, whilst respecting each person’s individuality.
Every move into our residential care home starts with a thorough understanding of our resident, getting to know their unique care requirements, personal interests as well as their likes and dislikes.
This unique approach helps to create an Individual Care Plan that includes the ‘whole’ person and serves as a progressive guide on the level of care and support that is needed. As the individual’s care requirements change so too does their care plan which evolves as their needs change.
Our personalised residential care means residents live with as much independence as possible with the knowledge they are supported by a dedicated care team who know their individual needs. Each care plan includes everything from dietary requirements to care needs, for our resident to live a full and meaningful life.
The dementia care at Hartwood House celebrates the uniqueness of the individual, whilst caring for the ‘whole’ person. our dedicated dementia community is specially designed to create a dementia-friendly environment for residents to live comfortably and enjoy life.
At Hartwood House our respite care allows family members and carers to take a well-earned break whilst we look after your loved with the very best care. Whether it is a short-stay or something more longer-term, our trial-stays are an ideal opportunity to sample the welcoming home from home feeling of Hartwood before choosing to move in permanently.
At Hartwood House delicious food is always on the menu with tasty seasonal choices that have been made with the finest ingredients. Each meal is nutritionally balanced and prepared according to individual dietary requirements.
In between meal times there’s always delicious cakes and dainties on offer in the lounges, to wash down with freshly brewed tea and coffee. Enjoy socialising with new-found friends in the comfortable lounges where you’ll always find a tasty snack to nibble on.
The events team ensure everyday is full of fun and meaningful activities to keep residents physically and mentally engaged. Each activity is carefully planned to reflect personal interests, whilst encouraging residents to take part in new pursuits.
Whilst having our own transport and driver mean residents are able to visit local places of interest such as the New Forest Heritage Centre plus a variety of traditional shops and tea rooms in the village of Lyndhurst.
The team at Hartwood House are the make-up of our care home family, and it is important we only have the right people who share our values and compassion.
We are very fortunate to be able to be very selective when recruiting the right care staff. Every member of our team is skilled, patient, compassionate and willing to go that bit further to reassure and make someone happy.
“I feel incredibly proud to be a member of the Cinnamon team as a Home Admissions Advisor. I love being able to meet new families and support them through their decision-making process and help them on their journey towards the next chapter of their lives. It is always a joy to see a resident join the community, become a part of our family and make new friends.“
Home Admissions Advisor
Are you looking for a first-class care home?
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Or, talk to an advisor directly on;
02380 284 555
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“I came to Hartwood House Care Home in February this year, and quickly felt at home and felt we would be happy here. This was soon proven correct, the managers and staff are very kind, caring and friendly amongst themselves, which reflects well on us. Entertainment is good and varied, food is varied and well prepared, gardens are well kept. Decor is pleasing, comfortable and bright, and kept very clean. We are both happy to be residents.”
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