Ferndown care home celebrates prestigious Platinum dementia care accreditation

 

There is cause for celebration at Heathland House in Ferndown after it achieved a remarkable three-star Platinum accreditation through the National Dementia Care Accreditation Scheme (NaDCAS), placing it among the top 1% of dementia care providers nationally.

Part of the Cinnamon Care Collection group, Heathland House received an outstanding accreditation score of 94.13%, recognising the home’s unwavering commitment to delivering exceptional dementia care and enriching the lives of residents every day. The rigorous assessment process praised the home’s strong culture of learning, reflective practice and continuous improvement, highlighting how dementia care principles are embedded throughout every aspect of life at Heathland House.

Putting Residents at the Heart of Care

Assessors commended the home’s relationship-centred approach, where residents are encouraged to remain active participants in daily life and are supported to maintain independence, choice and purpose.

The report highlighted how team members take time to understand each person’s unique life story, preferences and strengths, ensuring care is tailored to the individual. Residents were observed enjoying meaningful activities and interactions that promote wellbeing, engagement and quality of life. This commitment to person-centred care has had a tangible impact on residents’ experiences, with assessors recognising the positive outcomes achieved over the last six months.

A Proud Achievement for the Team

Nadia Greenmaidan, General Manager at Heathland House, said, “I am extremely proud of our team and the collective effort across the home that led to this accreditation. We have embedded the research-informed NaDCAS approach to strengthen our five-star standards while developing meaningful, tactile environments that promote engagement, cognitive function and purpose.

The accreditation comes at a positive time for Heathland House, as more families seek expert support and guidance when exploring care options for loved ones living with dementia. The Platinum award reflects the dedication of the entire team to continually developing a specialist dementia care approach and creating an environment where residents feel valued, empowered and supported