Leading with purpose
Cinnamon Care Collection recently brought Deputy Managers and Care Coordinators together from across the group for an engaging development day focused on practical leadership and the everyday behaviours that create positive team culture.
The day centred around one simple but thought-provoking question: “Why would someone want to work for you?”
The sessions explored how strong leaders set clear direction, turn purpose into achievable goals, and keep their teams motivated and aligned.
Colleagues reflected on how leadership styles need to change over time, using a straightforward framework that looks at both competence and commitment.
Practical leadership
A key takeaway was that leadership isn’t just about good intentions — it’s about follow-through. Discussions focused on the importance of clarity, consistency and accountability, reinforcing the message that “what gets measured gets done.”
The day included practical case studies based on real workplace situations, linking leadership skills to Cinnamon’s approach to colleague development, including Performance Development & Support, appraisals, and one-to-ones. Tools such as Predictive Index were also explored to help leaders better understand individual strengths within their teams.
The Care & Quality team added an interactive twist with an “Inspector’s Eyes” exercise and a Quality & Compliance “Escape Room,” both designed to build confidence and encourage practical, day-to-day actions.
The day wrapped up by reinforcing simple habits that support strong leadership and quality care — not just on inspection day, but every day.

