Sunnybank House

Meet our Team

We’d like to introduce our friendly Sunnybank House team who are determined to be the difference in senior care.

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General Manager

James Greene

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James Greene

What I Do

As General Manager of Sunnybank House, it’s my absolute pleasure to welcome you to our home. I work closely with every department to ensure we deliver an exceptional experience for all our residents—rooted in kindness, quality, and a shared commitment to excellence.

You’ll often find me out and about in the home, engaging with residents, listening to their feedback, and collaborating on new ideas that help us continue to grow and improve. I’m also deeply passionate about team development, working side by side with my Sunnybank colleagues to ensure they feel empowered, supported, and inspired to provide the best possible care.

My Experience

My journey in care began at age 15, washing dishes in my local nursing home—and I’ve never looked back. That early experience sparked a lasting passion for supporting others and set me on a path of learning and leadership.

Since then, I’ve embraced every opportunity to grow, working in every role within the home—including the occasional stint in the kitchen! I’ve held leadership positions in both small and large organisations at home, regional, and operational levels. But my heart belongs to home management, where I can be part of residents’ lives and see the impact of meaningful care each and every day.

About Me

When I’m not at work, you’ll find me staying active at the gym, unwinding at the cinema, or enjoying peaceful hours by the water with a fishing rod in hand.

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Deputy Manager

Jasmin Wheeler-Osman

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Jasmin Wheeler-Osman

What I Do

I joined Cinnamon in September 2022 and proudly serve as Deputy Manager at Sunnybank House. In this role, I support the smooth day-to-day running of the home, making sure the needs, wishes, and preferences of both residents and their families are always heard and respected.

My Experience

With a strong background in dementia care, I’ve completed extensive training in supporting individuals living with dementia. I hold a Level 3 qualification in Health and Social Care and am currently working toward my Level 5. I’m passionate about helping team members grow and thrive, and I take great satisfaction in coaching and supporting staff to reach their full potential.

About Me

Outside of work, I love spending quality time with my family, catching up with friends, and simply unwinding in good company.

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Care Coordinator

Sarah Baker

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Sarah Baker

What I Do

I’ve been part of the Sunnybank House family for nearly 11 years, having joined as a Senior Care Assistant when the home first opened. Over the years, I’ve worked hard to develop my skills, achieving my QCF Level 5 Manager’s qualification and progressing toward my goal of becoming a Care Coordinator—a role where I can truly apply my knowledge and passion for care.

My Experience

Sunnybank House feels like my second home. I love seeing the residents each day and supporting them in leading enriched, fulfilling lives. In my current role, I’m committed to ensuring that high-quality, person-centred care is consistently delivered. I listen carefully to residents’ concerns, monitor the daily delivery of care, and make sure that care plans reflect each individual’s needs, preferences, and desire for independence.

About Me

When I’m not at work, I enjoy quality time with my family and getting out and about on local day trips. Relaxing at home is my way of recharging and staying balanced, ready to give my best each day.

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Home Admissions Advisor

Sarah Gillett

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Sarah Gillett

What I Do

I joined Cinnamon Care Collection in November 2017. In my role I help to support families through the transition into residential care. Choosing the right care can be a difficult decision for all involved, but my job is to help this process run as smoothly as possible by guiding our new residents and their family members through this life-changing move with support, great understanding and empathy.

My Experience

I started my career in care in 2002 working as a domiciliary carer looking after elderly people in their own homes in the local community and a few years later becoming the Office Manager. After a break to raise my family and help with the family business I feel so lucky to have come back to a job doing the things I am passionate about.

About Me

In my spare time, I like to spend time with my friends and family; my two young daughters keep me very busy! I enjoy shopping, going to the cinema and eating out. I am a real foodie so I also enjoy cooking and throwing dinner parties.

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Head Chef

Kevin Osborne

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Kevin Osborne

What I Do

I’m thrilled to have joined the team at Sunnybank House, where I lead a dedicated kitchen team passionate about delivering a delicious and nutritious dining experience for our residents. We take great pride in using fresh, seasonal ingredients and work closely with trusted suppliers to make this possible.

My Experience

With over 45 years in hospitality and catering, my background spans fine dining, sports and historic venues, pub management, and the care sector. I spent two decades as Catering and Hospitality Manager at Salisbury Cathedral, where I had the privilege of catering for Their Majesties Queen Elizabeth II and King Charles III, among many others.

About Me

A true Sussex native, I enjoy relaxing holidays, tackling DIY projects, getting my hands dirty in the garden, and cheering on the mighty Brighton & Hove Albion. I’ve been happily married to Ellen for 36 years; together we share two grown-up children, two very grown-up stepchildren, and our loyal black lab, Harvey.

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Team Leader

Kemi Fagbamigbe

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Kemi Fagbamigbe

What I Do

I’m actively involved in overseeing care practices across Sunnybank House, ensuring the highest standards of care are upheld every day. I see myself as a strong and positive link of communication to residents, families, the management team, and care staff, as well as building trusted relationships with external professionals. I proudly lead our clinical rounds and foster excellent partnerships with all stakeholders. Mentoring and developing team members is a passion of mine—encouraging them to grow in confidence, skill, and compassion to provide the very best care to our lovely residents.

My Experience

With over 18 years in the healthcare sector, I bring a solid medical foundation and hands-on clinical expertise shaped across various care settings, including hospitals, nursing homes, and specialist dementia and residential care. My journey has taken me through many roles, each one contributing to the leader I am today. I hold an RQF Level 6 qualification (equivalent to SCQF Level 10 / CQFW Level 6), a Level 5 Diploma in Health and Social Care, and proudly completed the Lead to Succeed certification with Cinnamon. I have a particular passion and depth of experience in supporting those living with dementia.

About Me

I’m happily married with two wonderful children, and when I’m not working, I enjoy spending quality time with my family—whether we’re out walking, sharing a meal, or simply relaxing at home with a plate of our favourite traditional dishes. I’m also a big football fan, and if you hear “You’ll never walk alone,” you’ll know exactly which team has my heart!

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Hospitality Supervisor

Oliver Rivera

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Oliver Rivera

What I Do

My role is to provide excellent customer service, ensuring the residents are comfortable and happy. To work with the catering team, support the dining areas at meal times ensuring that the highest standards are met. To make sure the home is kept clean to the highest standard, safe and accommodating to everyone.

My Experience

I have studied back home in the Philippines in Hotel and Restaurant Management in a university, gaining hands-on experience in a hotel and fine dining restaurant. As I moved here to England I have worked in a hotel and in a care home. Then I joined here in Sunnybank House as a housekeeper then became a head housekeeper.

About Me

I like spending time with my family like exploring new places, travel and experience outdoor adventure like camping and mountain biking.

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Housekeeping supervisor

Mariana Butunoi

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Mariana Butunoi

What I Do

As Housekeeping Supervisor, I lead our dedicated team in maintaining a clean, safe, and welcoming environment for all residents. I ensure that high standards are met across housekeeping services, including laundry, so that everyone feels truly at home.

My Experience

I began my journey at Sunnybank House as a Care Assistant before transitioning to the housekeeping team. After gaining hands-on experience as a Housekeeping Assistant, I stepped into my current role as Housekeeping Supervisor—committed to quality, teamwork, and care in everything I do.

About Me

I love spending time with my family and particularly like going for lovely walks in the countryside

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Head of Maintenance

Ross Hatton

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Ross Hatton

What I Do

I am conscience about keeping Sunnybank House well maintained and safe for our Residents. There are a lot of hidden checks and Statutory inspections that I like to keep up to date. The most satisfying part is helping the residents with making their rooms personal to them whether being hanging pictures or organising their room to their liking. Having worked at Sunnybank for 7 years all the residents know me well and I have a great relationship with all of them.

My Experience

I worked in the construction industry for 30 years and found experience gained invaluable in my current role. I was the first employee at Sunnybank House and was responsible for overseeing the handover of the building in 2014.

About Me

I like watching my local premier league and cricket teams live and attending concerts. My two daughters and dog keep me busy.