Lakeview Grange
Meet our Team
We’d like to introduce our friendly Lakeview Grange team who are determined to be the difference in senior care.
At Lakeview Grange we treat people how we’d like them to treat our loved ones – like family. We understand everyone we look after has their own needs and preferences. So we create care plans which address everything from their individual care provision and dietary requirements to their favourite foods and hobbies. And with great food on the menu every day, each day is a new enjoyable experience.
General Manager
Shaun Matthews
What I Do
I am proud to be the General Manager at Lakeview Grange.
My Experience
I have been working in care for 20 years and have held a range of positions from Carer to Registered Manager. I have always worked in elderly care, including dementia care and palliative care. I have been a manager for the last eight years. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, whatever stage of life they have reached.
About Me
Outside of work I have a fiancé and three children that keep me busy. I also enjoy cooking, gardening and reading.
Home Admission Advisor
Jackie Cridlin
What I Do
In my role I work with families and friends who are looking for a care home for their loved one. From the moment they make their enquiry for care to when they move their loved one into Lakeview Grange, I ensure their journey goes as smooth as possible by supporting them every step of the way for a smooth transition.
My Experience
I started my career in care as a retirement housing manager in Central London and for the last 20 years I have supported Home Admission Advisors with training in care homes across the country. In the last 3 years I have stepped down from a regional role and decided to focus on just one Care Home, hence my role at Lakeview Grange.
I treat every family with dignity and respect and will go above and beyond to ensure family members receive the support they need in helping them to make the right decisions for, what can be a very emotional experience.
About Me
Born in South London and now living in Chichester with my partner. Between us we have four children who have all flown the nest. My family mean the world to me, and I try to meet with them as much as possible. Being happy with a positive attitude is my attitude to life.
Deputy Manager
Claire Porter
What I Do
As a Deputy Manager, I work closely with our General Manager as part of the management team. My previous role at Lakeview Grange was Team leader. Leading the team to provide a high standard care to residents and to work alongside their families, which I will continue to do to ensure that Lakeview Grange is one big happy family.
My Experience
I have worked in the care industry for the last 14 years, in the community and within local care homes.
About Me
My family are very important to me, I have two beautiful nieces and nephews who I adore and try to spend as much time with them as I can. Need to mention Alfie, my 14-year-old dog. Alfie is such a good boy who has been by my side over the past 14 years.
If I am not spending time with my family and Alfie, I make time to listen to music, take long walks and visit the gym.
Deputy Manager
Joshua Presdee
What I Do
I ensure Lakeview Grange remains compliant with rules and regulations whilst ensuring that the residents’ experience remains a positive and happy one, ensuring that residents have access to daily activities and are able to pursue their day freely and with choice.
My Experience
I have worked in care for 5 and a half years. I spent a year and a half as a Bank Care Assistant and then a Care Assistant before moving up to becoming a Senior Care Assistant for a year. Following this I was a Head Of Care for 3 years before I then made my move to Lakeview Grange to become one of two Deputy Managers.
About Me
I am an individual who stumbled into care following graduating from the University of West England with a degree in Business Management with Economics and have now worked in care since. I am passionate about ensuring that everyone receives the best possible care they can have whilst also remaining happy and safe. In my spare time I enjoy watching multiple sports as well as socialising with my friends and family.
Team Leader
Radmila Novakovic
What I Do
My job is to provide physical and emotional support for the residents at Lakeview Grange and to supervise and support the care team working on my community.
My Experience
I have worked in the care industry just under seven years ago firstly in domiciliary care and shortly after, as a Care Assistant in the Oxford area. I am currently studying an apprenticeship – NVQ5 for Leadership and Management in Adult Healthcare. I am a lawyer by profession but quickly learned that working in the care industry is my calling and wished I had realised this earlier in life.
About Me
I was born and raised in Sarajevo, Yugoslavia -now Bosnia and Herzegovina. 25 years were spent living in Prague before arriving in England nearly 7 years ago and what I consider as ‘my home’. Chichester is a wonderful place to live, my spare time is spent exploring this beautiful city.
My family are very important to me, and I regularly fly to Belgrad to visit my family and Prague to spend time with my beautiful daughters.
Team leader
Caroline Horstead
What I Do
What I do:
I am a team leader at Lakeview Grange and together with a team of carers we deliver positive health and well being to all our residents living at Lakeview Grange.
My Experience
My background is in various fields, from cabinet making to being a keep-fit instructor, demonstrating a versatility and adaptability that can be incredibly valuable.
About Me
I studied history as a mature student. I find it fascinating and rewarding to delve into the past and understand its impact on the present. Having three children and two grandchildren shows there is clear importance of family life. Coupled with a wonderful, supportive group of friends to share life’s journey. Life could not be better
I have an interest in reading, travel, and exercise, combining intellectual pursuits with physical health and exploration. I value the world of good health and education.
Team Leader
Diane Porter
What I Do
I am responsible for the health and wellbeing of our residents living on the Dementia Community, Goodwood Lane.
I have a team of Care Assistants who work with me to ensure our resident’s live a healthy and happy life, with stimulating activities, physical and phycological support and making them feel safe in the environment they live in.
My Experience
I have worked in the care industry for around 21 years. My experience has focused on working in a dementia environment, that is where my passion is.
About Me
I am a busy working mum of 3 wonderful children who take up most of my time. I love to attend shows across the county and internationally where my daughter performs as a cheerleader. I am truly a very proud mummy!
Administrator
Rhona Smith
What I Do
Ensure the smooth running of Lakeview Grange, covering all administrative duties.
My Experience
I have worked in the care industry since 2000 in various roles, most recently commissioning a retirement village.
About Me
I like a challenge and aim to join in with all the activities and very much looking forward to meeting our new resident’s and staff.
Wellbeing & Lifestyle Coordinator
Mary Oliver
What I Do
My role involves creating a varied and exciting Activity Plan reflecting residents’ individual hobbies and shared interests, with daily physical activities (including ‘Zing’ our in-house exercises) and chances for new opportunities.
Maintaining old, and building new, relationships are vital and we welcome visitors, volunteers, and local groups. Equally key for wellbeing is getting out whether in and around Chichester or using our accessible garden.
Activities also encompasses cultural and religious beliefs, as well as National Holidays and events. As a whole Home we will celebrate with fun ‘Theme Days’ involving food, music, art & craft and Fancy Dress and competitions.
My Experience
For the last 7 years I’ve been a Care Home Wellbeing & Lifestyle Coordinator, where I completed my ‘Active Engagement’ Apprenticeship. Before, I cared for my Dad (who was blind and terminally ill) and then my Mum (who had physical disabilities and Dementia). Over the past 25 years I’ve worked in many Social Care sectors as a Carer, Manager and qualifying as a Master of Social Work.
About Me
With my Degree in English & Drama, I write and perform in Theatre Group, I’m in various Choirs and volunteer at my Community Cinema. I love ‘Nostalgia’ and Classic Cars – sharing a ‘Moggy Minor’ with my partner. We also share our cat and dog, and a love of history, travel, pub quizzes and being by the sea.
Head Chef
Eric Homer
What I Do
I am the Head Chef at Lakeview Grange and I work with a team who are passionate and dedicated about creating exciting, varied menus, using only the best fresh produce. I regularly communicate with our residents at Lakeview Grange, to understand their likes and dislikes which helps me create freshly cooked dishes to the residents liking.
My Experience
It is important to understand every resident’s dietary requirements so, communication is of the upmost importance.
Our residents are our family and there is nothing better than sharing beautifully prepared meals with friends and family.
I have over 40 years working in the food industry. My career started in Selsey working in local pubs and restaurants. My decision to work in the care sector enabled me to have a healthy work life balance, it was the best career decision I have made.
About Me
I enjoy spending time with my lovely wife and daughter where we share a lovely home in Chichester.
Head Housekeeper
Toni Nicholson
What I Do
I am responsible for maintaining the cleanliness in all areas of the home and ensure that the laundry service is of a high standard. I work closely with the Home Admission Advisor to ensure that our luxury en-suite rooms are ready and welcoming for our new residents with a focus on presenting our show suites to the Cinnamon standard.
My Experience
For the last 30 years I have worked in the care industry. My previous experience has been more operational where I had the role and responsibility as a Deputy Manager at a Dementia Care Home in the Selsey area.
My career intentions were to stay in the care industry where the opportunity arose to head up the housekeeping team and I fell in love with the standard and quality of Lakeview Grange on the first day I arrived – and that ‘Wow’ feeling is still in my heart.
About Me
I live in a small village called Oving, Chichester, a short drive from Lakeview Grange it was the best move I made, over 14 years ago when my son was due to start secondary school.
My family are my world. I am extremely proud of my son James, daughter Claire and my amazing granddaughter, Ava.
Living by the sea has lots of benefits. When I have time to myself, I enjoy spending the day at the beach reading a good book, particularly thrillers. I am a proud ‘lady that does lunch’ and cannot be happier when my friends and extended family come to visit, where I can also show off my garden which has taken me 6 years to be proud to show.
Maintenance Manager
Mark Wells
What I Do
I maintain the upkeep of the building, inside and out. Ensure that a high standard of work is carried out through the grounds of this lovely home.
My Experience
I have worked for local care providers for over 6 years.
About Me
I’m a friendly gentle giant 😊 always happy to assist with anything. A huge Tottenham fan with a passion for building anything.
