Meet Our Team

Mark Shockledge

Senior General Manager

What I Do

I am a Senior General Manager with Cinnamon Care and whilst I am responsible for Eastcote Park Retirement Village and Care Home, I also manage the companies electronic care planning system and support other General Manager to reach the company quality standards.

I am passionate about providing the highest standards of care and support to the people who choose to live with us and ensure that my team operate at the same level.

It is a real privilege to care for your loved one and my whole purpose is to ensure that we aim to be the best at what we provide.

My Experience

I count myself fortunate to have gained so much valuable experience. My career in care started many years ago and since the age of 16 I have met, by profession I am a qualified Social Worker and have managed a wide range of community services , residential and nursing homes working with older people, people with a learning difficulty, people living with dementia and supporting people who are at the end of their life.

In my last role working for Cinnamon Care my care home was rated Outstanding by the Care Quality Commission which I am immensely proud of.

I have met, cared for, and worked with some amazing people who have taught me so much.

About Me

I have recently relocated from Southampton so am still getting to know the surrounding areas.

My family and friends will say I am a bit of a workaholic, highly competitive and a perfectionist who won’t take second best in anything.

My family live in the North so travelling to see them and my grandson is always a priority.

In my spare time I enjoy reading, theatre and walking my two dogs.

I look forward to welcoming you to Eastcote Park

Ben Dalgetty

Resident Services Advisor

What I Do

I have worked for the Cinnamon Care Collection since 2016 and have been a part of an amazing team in Leicester. I am really excited to be at Eastcote Park now and feel that my experience will be beneficial to the residents and families I meet here.  Empathy, understanding and a real world experience of the issues facing families and their loved ones are a few of the things I bring to the team and along with colleagues, we can help make the transition into care as stress free as possible. I love nothing more than returning family members to being family members rather than carers.

My Experience

For the past 4.5 years I have been working as a Home Admissions Advisor (same job different title!)  where I developed an understanding about what makes a good care home and I know that Eastcote will be as well. I helped care for my Mother in Law who developed young onset dementia in her early 50’s so I truly understand the journey families are on.

About Me

Outside of work I enjoy quality family time with my 2 kids and 2 dogs. I am a coach for a local girls football team and although enjoyable I can get a little competitive at times!! I enjoy eating out (when we can) and spending time with family and friends and perhaps having a glass of red or 2!

Suzanne Bates

Administrator

I am the Administrator for Eastcote Park Care Home. Being a part of the team here at a new care home is exciting for me and I cannot wait! I am very happy to be working alongside a great team from the beginning and welcoming all our new staff and residents and becoming one big happy family.
I have worked in the Care Home sector since 2012 starting off as an Admin Assistant and working my way up to Administrator, training and helping other Administrators and Admin Assistants at local homes within the same company. This is the third large Care Home I have worked in but definitely the best!! I really would not want to work in any other industry as I love being a part of our residents lives and providing a high standard of care.
I look after the Finance and HR for the care home and apartments. Myself and my Admin Assistants are the first point of contact for any questions or queries you may have. I am a workaholic so you will see me around a lot.
In my spare time I enjoy going to concerts, the theatre and I also enjoy relaxing on holiday.

Nigel Cooke

Head Chef

I’m head chef at Eastcote Park
I qualified as a chef 1990 at Solihull college,
I have spent the last 32 years in hotel and restaurants .
Food plays such an important part of our day to day living not just nutritionally but psychologically too , which is why it is so Important to deliver consistently good food…

Debra Wyatt

Resident Services Advisor

What I do

I am thrilled to be joining the team at Eastcote Park as Resident Services Advisor.

My Experience

Although I have been in the Corporate world of business for 38 years my last 3 years I have been part of a team within a Retirement Village.  I absolutely love interacting with residents and their families and I am very proud to be able to make a difference to somebody’s life.

About Me

Nothing is too much trouble for me and I will always go that extra mile to help anyone.  I love to spend time with the residents. Outside of work, I dedicate a lot of my time as a volunteer fundraiser for Marie Curie. I love animals and am also a foster mom to kittens as and when required.

Michelle Bywater

Care Services Manager

What I do:
I am the care services manager here at Eastcote Park Care Home and I am a registered general nurse.

My experience:
I have over 20 years of experience working within elderly care provision within care homes and for the NHS.

About me:
I am responsible for ensuring that Cinnamon’s visons and values are instilled in all our care staff and for leading the care team to provide the highest standard of care for your loved ones or yourself.

Bradley Wyatt

Dining Services Manager

What I do:
It is my responsibility to maintain the highest of standards within the dining room, bar and lounges at Eastcote Park, supplying a wide range of food and beverages, keeping the spaces clean, tidy and organised whilst always providing a professional and efficient service. It is my aim to keep all our residents and their guests as happy as possible and will go the extra mile to do so.

My Experience:
I have been lucky enough to work at some of the most amazing bars, restaurants and hotels all around the world, some of which include, Spain, France and Australia. I have had incredible guidance and training and gained invaluable knowledge within the hospitality industry, which I bring here to Eastcote Park.

About Me:
I am local to the area, born and raised in Birmingham, however I have spent the last 10 years travelling the world and working abroad.  I have been lucky enough to spend time in countries such as Thailand, Vietnam, Cambodia, Malaysia and China to name a few!

In my spare time I enjoy staying active, spending time in gym, playing football and golf, and whenever I get chance, get out to the mountains to spend time on my snowboard.

Love music, animals, biscuits, only fools and horses and the sun (not the paper).

I look forward to meeting you if come to visit us at Eastcote Park, come and see me for a coffee and a biccy.