Meet Our Team

Mark Shockledge

Senior General Manager

What I Do

I am a Senior General Manager with Cinnamon Care and whilst I am responsible for Eastcote Park Retirement Village and Care Home, I also manage the companies electronic care planning system and support other General Manager to reach the company quality standards.

I am passionate about providing the highest standards of care and support to the people who choose to live with us and ensure that my team operate at the same level.

It is a real privilege to care for your loved one and my whole purpose is to ensure that we aim to be the best at what we provide.

My Experience

I count myself fortunate to have gained so much valuable experience. My career in care started many years ago and since the age of 16 I have met, by profession I am a qualified Social Worker and have managed a wide range of community services , residential and nursing homes working with older people, people with a learning difficulty, people living with dementia and supporting people who are at the end of their life.

In my last role working for Cinnamon Care my care home was rated Outstanding by the Care Quality Commission which I am immensely proud of.

I have met, cared for, and worked with some amazing people who have taught me so much.

About Me

I have recently relocated from Southampton so am still getting to know the surrounding areas.

My family and friends will say I am a bit of a workaholic, highly competitive and a perfectionist who won’t take second best in anything.

My family live in the North so travelling to see them and my grandson is always a priority.

In my spare time I enjoy reading, theatre and walking my two dogs.

I look forward to welcoming you to Eastcote Park

Ben Dalgetty

Resident Services Advisor

What I Do

I have worked for the Cinnamon Care Collection for the past 4.5 years and have been a part of an amazing team at Cedar Mews in Leicester. I am really excited to be at Eastcote Park now and feel that my experience will be beneficial to the residents and families I meet here.  Empathy, understanding and a real world experience of the issues facing families and their loved ones are a few of the things I bring to the team and along with colleagues, we can help make the transition into care as stress free as possible. I love nothing more than returning family members to being family members rather than carers.

My Experience

For the past 4.5 years I have been working as a Home Admissions Advisor (same job different title!) at Cedar Mews Care Home in Leicester – part of the Cinnamon Care Collection – where I developed an understanding about what makes a good care home and I know that Eastcote will be as well. I helped care for my Mother in Law who developed young onset dementia in her early 50’s so I truly understand the journey families are on.

About Me

Outside of work I enjoy quality family time with my 2 kids and 2 dogs. I am a coach for a local girls football team and although enjoyable I can get a little competitive at times!! I enjoy eating out (when we can) and spending time with family and friends and perhaps having a glass of red or 2!

Suzanne Bates

Administrator

I am the Administrator for Eastcote Park Care Home. Being a part of the team here at a new care home is exciting for me and I cannot wait! I am very happy to be working alongside a great team from the beginning and welcoming all our new staff and residents and becoming one big happy family.
I have worked in the Care Home sector since 2012 starting off as an Admin Assistant and working my way up to Administrator, training and helping other Administrators and Admin Assistants at local homes within the same company. This is the third large Care Home I have worked in but definitely the best!! I really would not want to work in any other industry as I love being a part of our residents lives and providing a high standard of care.
I look after the Finance and HR for the care home and apartments. Myself and my Admin Assistants are the first point of contact for any questions or queries you may have. I am a workaholic so you will see me around a lot.
In my spare time I enjoy going to concerts, the theatre and I also enjoy relaxing on holiday.

Marianna Larosa

Head of Housekeeping

What I Do

I am extremely happy to be a part of the Cinnamon Care Collection and I know that Eastcote Park is a special place where we will provide a community full of warmth, comfort and laughter – a real family home! I will strive to create a welcoming, comfortable and clean environment and maintain the highest standards of housekeeping and laundry for our residents.

My Experience

I have been working within the hospitality sector – specifically Hotels – for some time and most recently I have led Housekeeping Teams within some large hotels in Birmingham. Prior to this I studied and gained a Bachelor’s Degree and Master’s in Economics and Management! I really enjoy delivering an excellent customer experience and of course I am a perfectionist when it comes to housekeeping!

About Me

I am a very positive person and I try to wear a smile on my face every day. Outside of work I enjoy travelling, reading and I am currently taking Salsa and Bachata classes.

Martin Smith

Head of Maintenance

What I do

I take great pride in maintaining a safe and secure environment for our residents and staff. I believe the little things are extremely important and strive to keep the home looking as though it has just opened. I enjoy spending time with the residents, understanding their needs and sometimes joining in with activities!! I am very passionate about providing the best care for our residents and I am really looking forward to increasing my extended family!

My Experience

I have been a maintenance manager within the care sector for the last 12 years – working my way into a regional position and being a job coach for new maintenance managers. During my 12 years I have helped to commission 6 new homes, the experience of which will be of benefit here at Eastcote Park. I have a wealth of knowledge with regards to current regulations, health and safety and I know my way around a toolbox!

About Me

I am a very sociable person and I love nothing more than sharing a joke and having some ‘banter’ with my colleagues. I really enjoy taking part in Quizzes at my local club with family and friends. I enjoy watching most sports and still play football when I can. When I was younger, I boxed and played Rugby and Hockey competitively.

Marcin Stepisiewicz

Head Chef

What I do

I am responsible for catering at Eastcote Park. I work closely with our residents, making sure that the meals are nutritionally balanced for their wellbeing as well as being delicious! I make sure that any dietary requirements are met and the food we produce is to the highest standards. I meet residents on regular basis, to make sure they are happy with the meals and to assist in building future menus.

My Experience

I am fully qualified chef with over 17 years’ experience working in restaurants, hotels, hospitals and various venues like ICC and NEC. For the last 7 years I have been working for care providers managing hospitality teams and helping around the country. Cooking for our residents is the most rewarding job I have ever done – I love to see happy faces and clean plates after meals!

About Me

My biggest passion is cooking, ever since I was a child that is all I wanted to do. I love travelling, camping and hiking. I love to spend time with my family, my wife and 2 little daughters.

Debra Wyatt

Resident Services Advisor

What I do

I am thrilled to be joining the team at Eastcote Park as Resident Services Advisor.

My Experience

Although I have been in the Corporate world of business for 38 years my last 3 years I have been part of a team within a Retirement Village.  I absolutely love interacting with residents and their families and I am very proud to be able to make a difference to somebody’s life.

About Me

Nothing is too much trouble for me and I will always go that extra mile to help anyone.  I love to spend time with the residents. Outside of work, I dedicate a lot of my time as a volunteer fundraiser for Marie Curie. I love animals and am also a foster mom to kittens as and when required.