Administration Assistant

Administration Assistant – Full Time

£11.91 per hour plus benefits
40hrs per week to include alternate weekend working

A Top 20 Care Home Group 2024!

Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. The role requires someone who has a range of skills with good IT experience and attention to detail. 

In addition to reception duties you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence. 

Main Responsibilities:

  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification: 

  • Excellent customer service skills
  • IT literacy – competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English
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