Testimonials

Carehome.co.uk is the Trip Advisor of the care home industry, with over 123,000 independent reviews of care homes. Below are just a few we’ve received.

My grandmother enjoyed the most wonderful respite stay at Wellington Vale from May-July 2023. Wellington Vale itself is beautiful and always looking it’s best... Read More

My grandmother enjoyed the most wonderful respite stay at Wellington Vale from May-July 2023. Wellington Vale itself is beautiful and always looking it’s best with attractive gardens and stylish interior.
Every single member of staff was friendly, welcoming and attentive to not only my grandmother but us as visitors as well. The wide array of good quality activities, and resident lounges available to my grandmother both indoors and outdoors really made her respite enjoyable. The singing performers and “keep fit” style activities were firm favourites.
All areas of the home were always absolutely spotless and my grandmother’s room was bright, airy and very comfortable with large windows to watch the world go by.
Meal times looked and sounded like a treat with beautiful dining rooms and quality food and service.
Thank you to all at Wellington Vale, you have a care home to be proud of!

Lewis W (Grandson of Resident)
Read More Independent Reviews on CareHome.co.uk

My mum was in Wellington Vale on a respite period from April until July. When she went into Wellington Vale, she was pretty poorly... Read More

My mum was in Wellington Vale on a respite period from April until July. When she went into Wellington Vale, she was pretty poorly and underweight. The care she received from the staff was remarkable. Absolutely outstanding. She gained 7kg in weight thanks to the professional approach and dedication of the staff. The care home is spotless and well-maintained. The staff are amazing and always friendly and polite. My mum loved all the activities on a daily basis especially the keep fit. She made some great friends and thoroughly enjoyed her stay. Her health improved 100%. She was sad to leave. I would fully recommend Wellington Vale to anyone looking to place their loved ones in a home. I am so grateful to Wellington Vale.

Cindy W (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

A few weeks ago I had an accident which prevented me from looking after my wife who has advanced Lewy Body dementia. I am... Read More

A few weeks ago I had an accident which prevented me from looking after my wife who has advanced Lewy Body dementia. I am her sole carer and it was necessary to have respite care until I was capable of caring for her again. There has been quite a bit of negative reporting of some care homes so I took some time to select what I thought would be the best for us.
I chose Wellington Vale, Waterlooville, in Hampshire and I needn’t have worried. The staff were excellent, couldn’t be faulted. Nothing was too much trouble for them. The accommodation was spacious and the food was good. There was a full programme of activities for those who wanted to participate and beautiful gardens to wander around. I am very grateful to all the staff who instilled a level of enjoyment and even on occasions fun, which I really hadn’t expected. Having returned home now I shall miss them.
I highly recommend Wellington Vale.

Bob M (Respite Resident)
Read More Independent Reviews on CareHome.co.uk

When we found Wellington Vale Care Home for my brother and had a look around, we were blown away with how lovely everyone was.... Read More

When we found Wellington Vale Care Home for my brother and had a look around, we were blown away with how lovely everyone was. The home itself is very impressive, it feels more like a hotel than a care home. We knew straight away this would be the right place for all my brother’s needs. Nothing was

ever too much trouble for any of the staff. From top nurses all the way through to the Chef. The attention and care he had there went far beyond what we expected. We knew everyone and for the brief time he was there they became part of our family, even now we keep in touch, feeling comforted just to know they are there. For us, Wellington Vale was a beacon, a light in the darkness. We love you all, thank you from the bottom of our hearts and treasure the memories of the time spent there, precious memories that you all helped make dignified and done with such love and care. Thank you

Jackie M (Sister of Resident)
Read More Independent Reviews on CareHome.co.uk

My mother has a diagnosis of dementia and moving her to a care home and leaving her home was a big step. We... Read More

My mother has a diagnosis of dementia and moving her to a care home and leaving her home was a big step. We received excellent support to help with this transition into her new living environment. Mum has settled well and receives excellent support to meet all her needs. Staff are friendly and efficient.

We have also been pleased with the access Mum has had to a GP when needed. Communication with us has been good from care staff. With support from the Zing team, Mum has greatly enjoyed accessing some of the activities on offer. Mum likes her room and she enjoys to walk in the well-kept gardens. I have also been impressed with the cheerful welcome you always get from reception staff on arrival at the home.

Julie R (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

Wellington Vale is a real home from home for Mum. The staff are caring and attentive, the activities are amazing, diverse and fun, keeping... Read More

Wellington Vale is a real home from home for Mum. The staff are caring and attentive, the activities are amazing, diverse and fun, keeping her mind active, and she is so happy.
The food, I must say, looks amazing, and the menu has a great variety of choices.

M P (Son of Resident)
Read More Independent Reviews on CareHome.co.uk

We have been very happy with the care Mum has received from Wellington Vale. She settled in very quickly and is very well looked... Read More

We have been very happy with the care Mum has received from Wellington Vale. She settled in very quickly and is very well looked after. She is enjoying the food and all of the activities that are on offer. The staff all seem very friendly and caring, and Mum seems very at home. Nice facility as well.

Debra J (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

Could not be happier that our loved one is here. The staff could not be any better, they take the time to speak to... Read More

Could not be happier that our loved one is here. The staff could not be any better, they take the time to speak to the clients by name and nothing is too much trouble. They have wonderful events every day, on-site hairdressing, the food and the general ambience of the place are like being in a 5-star hotel. Can’t rate this place highly enough.

Jacqui H (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

It was a difficult process trying to find a care home for Mum after realising that she could no longer look after herself at... Read More

It was a difficult process trying to find a care home for Mum after realising that she could no longer look after herself at home but after discovering Wellington Vale we could not be happier with the level of care that she is receiving.
Her room is like a home from home and we are fully assured of her safety and well-being at all times.
The staff are very attentive and caring and the daily activity schedule keeps all the patients as active as possible, even stretching to outdoor visits which she really enjoyed. The food is also excellent and varied.
To sum up, Wellington Vale is an excellent care home that I have no hesitation in recommending to anyone seeking top-level care for a dementia patient.

Gary W (Son of Resident)
Read More Independent Reviews on CareHome.co.uk

I found Wellington Vale Care Home when looking for respite care for my father in October 2021. What a lucky find it was.... Read More

I found Wellington Vale Care Home when looking for respite care for my father in October 2021. What a lucky find it was. I had to rely on reviews because of Covid restrictions.
Dad was a bit reluctant at first but needed a base close to the hospital for regular visits. He stayed for four weeks but didn’t want to leave.
Without exception, the staff have been absolutely fantastic and nothing is too much trouble. It has such a friendly and positive atmosphere, lots going on if you want it and plenty of quiet places if you don’t.
It’s spotlessly clean everywhere and smells fresh so it’s more like a hotel than a care home. Communication with me is excellent for all of Dad’s needs and I feel reassured that they will sort out anything he requires.
It’s not cheap but you get what you pay for and it’s worth it. The captain’s table was a great idea. More frequent, please. I rarely write reviews and had to rely on reviews to find Dad this amazing place. I hope this helps others help loved ones.

Alison D (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

Absolutely fabulous service in every way, the best compliment I can make is to say that my aunt is happier now than she has... Read More

Absolutely fabulous service in every way, the best compliment I can make is to say that my aunt is happier now than she has been for many years and all her family and friends agree. All the staff I have met are tremendously friendly, couldn’t be better.

Ashley P (Nephew of Resident)
Read More Independent Reviews on CareHome.co.uk

Respite care for Mum, I wondered how she would get on. We were made very welcome on moving-in day. All staff across the board... Read More

Respite care for Mum, I wondered how she would get on. We were made very welcome on moving-in day. All staff across the board were helpful, kind, friendly and cheerful, introducing themselves to Mum by name. The lounges, dining and cinema room are bright and welcoming and films, books and games around.

Mum tells me the food was good, and plentiful, with snacks and fruit available all day. Captain’s Dinner (the chef I believe) evening was a hit too.
The room was comfy, with an ensuite, Mum needed a different pillow, changed happily with a smile. The view and tree full of birds were an awesome bonus.
Varied activities daily – visiting pets, days out, hairdresser, nails done, all enjoyed by Mum. Walks in the colourful well-tended gardens, chats in the coffee shop… friends were made. Thank you, Wellington Vale, for making her stay a happy experience.

J H (Daughter of Resident)
Read More Independent Reviews on CareHome.co.uk

Request a Brochure