Meet Our Team

Gina Lim

Commissioning Manager

What I do:
I joined Cinnamon Care Collection in 2015 as GM, working with a Company and team who are passionate about delivering quality care and making a difference. I am excited and privileged to be given the opportunity to commission Rokewood Court.
Rokewood Court will be a home where quality and compassion are stitched into the very fabric of the building, combining luxurious surroundings with a genuinely passionate team, offering the highest standards of care and a warm atmosphere where our service users can live comfortable and fulfilled lives.

My Experience:
I train as a General Nurse in 1973 and has over 30 years of experience in the Senior care in a variety of management roles and prior to joining Cinnamon Care Collection was a Village Manager in Jersey managing a site with 2 homes and a ‘pub’

About Me:
Born on the beautiful tropical Island of Penang in Malaysia, sunny and humid all year, strange as it may seem, I prefer the cooler climate in the spring and autumn.
I left my native land in my late teens to pursue my Nurse training in UK, arriving on a cold wintry March evening, overwhelmed in unfamiliar surroundings but grateful for the warmth and friendliness of my colleagues and locals in the beautiful village of Tiverton. I will always cherish fond memories of my early nursing days.
During my spare time, I enjoy spending time with friends, walking for fitness, travelling, food and dancing and just started learning clay pigeon shooting.

Thomasina Browne

Deputy Manager

What I Do:
I feel honored to be the Deputy Manager at Rokewood Court, assisting and supporting our General Manager to lead our dedicated team.
As the Deputy Manager I lead, mentor and support our wonderful care team, ensuring that the deliverance of care is second to none.
I enjoy getting to know our residents and their families and learning about our residents this is an important aspect in person centered care.
I monitor and engage in all aspects of care leading by example. I enjoy meeting with residents and their families to review care planning and linking to reputable services.
I enjoy working with our Activities Coordinator to assist with the provision of meaningful activities, events and trips in response to listening to our resident’s requests, likes and dislikes.

About Me:
I have two teenage girls – growing, maturing quickly. I feel very proud of how independent and caring they both are. I enjoy spending time with my family.
I am a bit of an adventurer and enjoy trips that involve camping and road trips – from hiking on glaciers in Iceland to boating on the lakes of the Lake District.
I have a love of animals and at home I have three beloved, although mischievous cats and a young tortoise named Gonzales.

My Experience:
I have over 20 years of care experience which started when my father passed away as a teenager. I watched in awe as the nurses cared for him with such care and compassion in his final weeks. This prompted me into such a rewarding career path.
I have worked for various care providers – starting my career as a Healthcare Assistant, progressing and developing my skills and knowledge.
I have a passion for Dementia Care and have trained as a Dementia Care Trainer. I enjoy mentoring and coaching to share my knowledge and skills to ensure person-centered quality care is at the heart.
I joined Cinnamon Care collection because I believe we share the same moral – ‘Determined to be the difference!’

Andrew Potts

Deputy Manager

What I Do:
As Deputy Manager I support, lead a mentor a highly skilled and dedicated care team to provide the highest quality of care. Care that is second to none.
I enjoy getting to know our residents and their loved ones. Getting to know the life histories, hobbies, interests, likes and dislikes of residents is an important facet of person-centred care.
I also enjoy working with our Activities Coordinator who facilitates a diaspora of activities and supports the care team to engage with residents in a wide array of fun and interesting experiences that are chosen by those we support and care for.

My Experience:
I worked in the field of Mental Health support and then Mental Health Advocacy for 8 years before working in the field of Dementia for the past 16 years. I have been a Dementia Advocate and a Dementia Services Manager within the charity sector, a Dementia Specialist with two of Britain’s largest care home providers and have been an Associate Trainer with the Alzheimer’s Society since 2016.

About Me:
Originally from Barnsley, I lived in Knowsley for 10 years before moving to Chelmsford, Essex in 2010, where I live with my wife. I love animals and being out walking in nature. I enjoy swimming and going to the gym as well as watching rugby union and rugby league. I have practiced Taekwondo since 1991.

Jackie Cridlin

Home Admission Advisor

What I Do:
I am responsible supporting families and friends who are looking for a care home for their loved one and to ensure our stunning care home has a visual presence in and around the community.

My Experience:
I have worked in the care industry for 20 years. Working across the country to support care home managers to deliver excellent customer service to their customers and their community.

About |Me:
I moved to Kenley in the summer of this year with my partner . A Londoner born and bred and very proud of my roots. My family and friends are my world, they know my door is always open . With 4 grown up children I find my home life is never dull. A good work life balance is important to me with a passion to help people achieve their goals in life.

Lindsay Massey

Activities Coordinator

What I Do:
I am responsible for organizing all activities, ensuring that all the residents and staff are fully engaged in this so we definitely have that whole home approach which means we all achieve more! .
Everyone’s hobbies are important to me not just the residents. I ensure that our activities program links preferences physically, psychologically, socially, spiritually, and individually. All this means that the residents overall wellbeing will be maximized and hopefully this means we all have fun.
A 1-to-1 chat over a cup of tea or coffee, with perhaps just a walk around the garden could be a favorite activity for one resident, whilst a good old group sing-along could be for another. So, making sure I get to know the residents is paramount. They all have lived through difficult times within history and have amazing life stories to tell.

My Experience:
Following school, I went to work at Legal & General and stayed there for 27 years in a variation of offices and roles from Regional Administrator, Credit Controller, PA to Directors the list goes on. Following redundancy in 2006 I decided that I wanted to be more involved with people rather than just a process, so I started teaching exercise sessions at Sunrise this lead to me becoming Office Administrator, followed by Activities Co-Ordinator.
I was then asked to help commission a new home for Porthaven Care and became the equivalent of Cinnamons Home Admissions Administrator which I enjoyed for nearly 2 years. However, I never gave up my love of exercise and decided when my Father died and Mum moved in with us to go back to teaching pilates and paracise and also try and embrace life in my local community which is Kenley where Rokewood Court is, having truthfully missed being involved in care I was lucky to return to Activities Co-Ordinator role here at Rokewood. A local lass doing a job she loves.

About Me:
I am happily married with two grown up boys both of whom have lovely girlfriends who spend a lot of time with us. My Mother moved in with us two years ago following 20 years caring for my Father, and prior to that 25 years caring for her Mother, so care is in the genes.
I love spending time with my husband and family, keeping fit, reading, walking the dog, gardening, travel (when COVID allows it) I am also lucky to have a wonderful circle of friends with whom I bike ride, walk, have a book club with and our special WI equivalent! Baking, entertaining, driving, visiting National Trusts.