Meet Our Team
We’d like to introduce our friendly Lakeview Grange team who are determined to be the difference in senior care.
At Lakeview Grange we treat people how we’d like them to treat our loved ones – like family. We understand everyone we look after has their own needs and preferences. So we create care plans which address everything from their individual care provision and dietary requirements to their favourite foods and hobbies. And with great food on the menu every day, each day is a new enjoyable experience.
Jackie Cridlin
Home Admission Advisor
Jackie Cridlin
Home Admission Advisor
What I do:
In my role I work with families and friends who are looking for a care home for their loved one. From the moment they make their enquiry for care to when they move their loved one into Lakeview Grange, I ensure their journey goes as smooth as possible by supporting them every
step of the way for a smooth transition.
My experience:
I started my career in care as a retirement housing manager in Central London and for the last 20 years I have supported Home Admission Advisors with training in care homes across the country.
In the last 3 years I have stepped down from a regional role and decided to focus on just one care
Home, hence my role at Lakeview Grange.
I treat every family with dignity and respect and will go above and beyond to ensure family
members receive the support they need in helping them to make the right decisions for, what can
be a very emotional experience.
About me:
Born in South London and now living in Chichester with my partner. Between us we have four children who have all flown the nest.
My family mean the world to me, and I try to meet with them as much as possible.
Being happy with a positive attitude is my attitude to life .
Lindsay Holmes
Team Leader
Lindsay Holmes
Team Leader
What I do:
My main responsibility is to deliver the best care and support for the residents living on ‘Goodwood Lane’, the Dementia Community at Lakeview Grange. However, I am very flexible with supporting my other Team Leader colleagues. I lead by example and support my team so they too can improve their Dementia care skills and understanding.
My experience:
In the past I have held various jobs which did not give me full work satisfaction, until I started work in the care industry which is where I found my niche.
Initially I worked in care around the community visiting people’s homes. I have a passion in Dementia care and grabbed the opportunity to join Lakeview Grange.
About me:
Motorbikes are my passion. I own a Suzuki GSXR750 and take to the road as much as I can. Cinema and watching all kinds of sport (when I have the time) is a favourite of mine. And my biggest love are my nieces and godchildren.
Claire Porter
Team Leader
Claire Porter
Team Leader
What I do:
I am responsible for the care and support, both physical and emotional for all residents living at Lakeview Grange. Supporting, guiding, and training my care team is important, to ensure Lakeview Grange delivers the best care in the area.
My experience:
I have worked in the care industry for the last 14 years, in the community and within local care homes.
About me:
My family are very important to me, I have two beautiful nieces and nephews who I adore and try to spend as much time with them as I can. Need to mention Alfie, my 14-year-old dog. Alfie is such a good boy who has been by my side over the past 14 years.
If I am not spending time with my family and Alfie, I make time to listen to music, take long walks and visit the gym.
Radmila Novakovic
Senior Healthcare Assistant
Radmila Novakovic
Senior Healthcare Assistant
What I do:
My job is to provide physical and emotional support for the residents at Lakeview Grange and to supervise and support the care team working on my community.
My experience:
I have worked in the care industry just under seven years ago firstly in domiciliary care and shortly after, as a Care Assistant in the Oxford area. I am currently studying an apprenticeship – NVQ5 for Leadership and Management in Adult Healthcare. I am a lawyer by profession but quickly learned that working in the care industry is my calling and wished I had realised this earlier in life.
About me:
I was born and raised in Sarajevo, Yugoslavia -now Bosnia and Herzegovina. 25 years were spent living in Prague before arriving in England nearly 7 years ago and what I consider as ‘my home’.
Chichester is a wonderful place to live, my spare time is spent exploring this beautiful city.
My family are very important to me, and I regularly fly to Belgrad to visit my family and Prague to spend time with my beautiful daughters.
Mary Oliver
Activities
Mary Oliver
Activities
What I Do:
My role involves creating a varied and exciting Activity Plan reflecting residents’ individual hobbies and shared interests, with daily physical activities (including ‘Zing’ our in-house exercises) and chances for new opportunities.
Maintaining old, and building new, relationships are vital and we welcome visitors, volunteers, and local groups. Equally key for wellbeing is getting out whether in and around Chichester or using our accessible garden.
Activities also encompasses cultural and religious beliefs, as well as National Holidays and events. As a whole Home we will celebrate with fun ‘Theme Days’ involving food, music, art & craft and Fancy Dress and competitions.
My Experience:
For the last 7 years I’ve been a Care Home Activities Co-Ordinator, where I completed my ‘Active Engagement’ Apprenticeship. Before, I cared for my Dad (who was blind and terminally ill) and then my Mum (who had physical disabilities and Dementia). Over the past 25 years I’ve worked in many Social Care sectors as a Carer, Manager and qualifying as a Master of Social Work.
About Me:
With my Degree in English & Drama, I write and perform in Theatre Group, I’m in various Choirs and volunteer at my Community Cinema. I love ‘Nostalgia’ and Classic Cars – sharing a ‘Moggy Minor’ with my partner. We also share our cat and dog, and a love of history, travel, pub quizzes and being by the sea.
Rhona Smith
Administrator
Rhona Smith
Administrator
What I do:
Ensure the smooth running of Lakeview Grange, covering all administrative duties.
My experience:
I have worked in the care industry since 2000 in various roles, most recently commissioning a retirement village.
About me:
I like a challenge and aim to join in with all the activities and very much looking forward to meeting our new resident’s and staff.
Toni Nicholson
Head Housekeeper
Toni Nicholson
Head Housekeeper
What I do:
I am responsible for maintaining the cleanliness in all areas of the home and ensure that the laundry service is of a high standard. I work closely with the Home Admission Advisor to ensure that our luxury en-suite rooms are ready and welcoming for our new residents with a focus on presenting our show suites to the Cinnamon standard.
My experience:
For the last 30 years I have worked in the care industry. My previous experience has been more operational where I had the role and responsibility as a Deputy Manager at a Dementia Care Home in the Selsey area.
My career intentions were to stay in the care industry where the opportunity arose to head up the housekeeping team and I fell in love with the standard and quality of Lakeview Grange on the first day I arrived – and that ‘Wow’ feeling is still in my heart.
About me:
I live in a small village called Oving, Chichester, a short drive from Lakeview Grange it was the best move I made, over 14 years ago when my son was due to start secondary school.
My family are my world. I am extremely proud of my son James, daughter Claire and my amazing granddaughter, Ava.
Living by the sea has lots of benefits. When I have time to myself, I enjoy spending the day at the beach reading a good book, particularly thrillers. I am a proud ‘lady that does lunch’ and cannot be happier when my friends and extended family come to visit, where I can also show off my garden which has taken me 6 years to be proud to show.
Mark Wells
Maintenance Manager
Mark Wells
Maintenance Manager
What I do:
I maintain the upkeep of the building, inside and out. Ensure that a high standard of work is carried out through the grounds of this lovely home.
My experience:
I have worked for local care providers for over 6 years.
About me:
I’m a friendly gentle giant 😊 always happy to assist with anything. A huge Tottenham fan with a passion for building anything.