Meet Our Team

We’d like to introduce our friendly Abbotswood Court team who are determined to be the difference in senior care.

Gemma Ridout-Bowden

General Manager

What I do

I am really excited to be working at Abbotswood Court Care Home where every day is different and our residents never cease to make me smile. As General Manager, I feel privileged to be looking after people’s loved ones and I make sure every single one of our residents receives the best possible care suited to their needs. I have a deep passion for dementia care and my work on a project with leading dementia consultant, Dr Gemma Jones, and Dementia UK has enabled me to roll out Forget Me Not Cafés at the homes I’ve worked in to support our family carers

My experience

I have 19 years’ care experience across residential, day care, domiciliary, rehabilitations and assessment settings with recent years at management level. Qualifications I hold include NVQ Level 4 in Health and Social Care and the Leadership and Management Award.

About me

When I am not managing Abbotswood Court, I love walking my dog in the forest or on Bournemouth’s beachfront. I worked in Australia for 18 months but still believe that Bournemouth is the place to live.

I love throwing dinner parties at home for close friends and family and we enjoy homegrown fruit and vegetables from our own allotment.

Lea Wintle

Deputy Manager

My experience

I have been working in care for 22 years and have held a range of positions from Support Worker / Carer to Registered Manager. I have worked in both learning disabilities and elderly care, including dementia care and palliative care. 
Before joining the team at Abbotswood, I was Deputy Manager in a medium-sized care home in Northampton caring for the elderly for just over five years. Before that, I worked with adults with learning disabilities and complex needs as Senior Support Worker, and worked my way up to become Registered Manager, a post I held for just over five years. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, whatever stage of life they have reached.

Whilst working in care I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

I look forward to seeing Abbotswood Court continue to grow, and to supporting our residents and my colleagues as that happens.

About me

When I am not at work I enjoy spending time with my family and my horses.

Annya Sait

Home Admissions Advisor

What I do

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.

I love to see our residents thrive in such a safe, caring and stimulating environment. I enjoy guiding our new residents and their family members through this life changing move with lots of help, continuing support and encouragement.

My experience

My career history has centred around customer service, marketing and events. I spent many years working for a local newspaper and more recently within a private hospital.

About me

I live nearby with my family and have a fondness for Romsey and the surrounding area. I enjoy walking my Cavalier King Charles Spaniel ‘Alfie’ when I’m not running around after my two children.

Sarah Delves

Dementia Manager

What I do

As Dementia Manager I work closely with Gemma and Lea as part of the management team. I regularly meet with our residents’ families and, as part of our ongoing support for residents, their families and friends network. I facilitate our Forget Me Not Café, which is held monthly.

My experience

Since completing my Masters degree in Person Centered Care in Dementia, I have had 15 years’ experience of supporting people living with dementia across a range of age groups.

About me

I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focussing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

Pam McCann

Administrator

What I do

I started working at Abbotswood Court in June 2016 and I’m part of a team who deal with the financial side, HR and Reception. I greatly enjoy it, especially the interaction with the lovely residents and their families.

My experience

I spent 20 years as the Accounts Manager, based in London, for a group of hotels across the UK and Europe. I went on to run my own coffee shop before meeting my husband and having children.

I then took a position as Estate Manager for a large Estate that had been privately owned for over 300 years by a titled family, managing 40 estate properties and assisting the farm manager who ran a 1,900 acre arable, livestock and dairy farm together with a farm shop, a retreat centre and a family activity farm in Dorset. I did this for eight years before leaving to join my husband in his retirement but I am afraid I got bored – hence my position now at Abbbotswood Court.

About me

I have a busy home life where I enjoy cooking, reading, sewing and knitting, and just being with my family.

Dawn Sharpe

Head Chef

What I do

As Head Chef I work closely with our residents and families to achieve balanced menus which our residents enjoy. I manage the kitchen, working closely with my team to produce high quality dishes using seasonal ingredients and home-style cooking. Our menus change according to the season, always using fresh produce that sometimes comes from our own garden.

My experience

I have over 30 years’ experience in various catering settings. I started my career in hotels and have worked in colleges, school and day centres for disabled adults and those with learning disabilities. I have my City & Guilds 705, 706.1, 706.2 and spent three years studying at Eastleigh College.

About me

When I am not at work I love to create celebration cakes. I am a huge Southampton FC fan and attend as many games as I can. I enjoy quizzes and am proud to be part of a quiz team in the local area. I also have a great love of theatre and live music.